Super comfortable rooms with stunning views, amazing food, onsen bliss, and fabulous staff!

wonderful and stunningly beautiful hotel that has excellant staff that provide us your great service and hospitality.

I really enjoyed the excellent hotel.

Everything was great, welcoming staff, unforgettable views of the hills behind the hotel. The location was convenient and great, not very far from a tranquil temple. Plus, it was not far from the smaller tower, a shared restaurant, and an onsen filled with mineral water.

Aura Tachibana offers an incredible experience with stunning views, delicious multi-course meals, and a beautiful onsen. the room was spacious and comfortable, and the private bath was a highlight. the food was fresh, beautifully presented, and the shuttle service made transportation effortless. Overall, a relaxing and luxurious getaway.

Had unexpected checkout fees. No complaints otherwise.

Comfortable room with two baths, a balcony, and a charming Japanese design. the location is really quiet and perfect for a getaway 🌿.

The traditional Japanese style here is impressive and the location on a hillside is amazing.

The hotel has a big size and is spotless. the baths are very handy, and amenities like a hair dryer, bidet, and bath robes are provided. It is located in a peaceful and great location, close to the private onsen, airport, and the Hakone Shrine.

Cozy room with a traditional Japanese bath, creating a relaxing vibe 🛀 Convenient location near bus stops, a restaurant to share meals, and a public hot spring with a cozy indoor area. It's located on a hill, offering nice views.

Clean and contemporary room with its own bathroom and TV. 🌟

This place is absolutely stunning and the staff here are fantastic. They really go above and beyond to give you top-notch service and make you feel taken care of. 🌟

Food, private onsen, amenities, shuttle service, staff assistance.

Nothing all excellent.

Gorgeous Hotel, Excellent Service

We recently stayed at a Japanese hotel and we thoroughly enjoyed our experience. The interior of the hotel was stunning and the decor was beautiful. The service provided by the staff was exceptional and they went out of their way to ensure our stay was enjoyable. We particularly liked the shuttle service provided by the hotel which made it easier for us to explore the city. The hotel was also located within walking distance of some of the best restaurants in the area.

Although our stay at the hotel was great, we were a bit disappointed by the limited food options. The restaurant did not cater to our dietary needs even after we informed them of our preferences in advance.

The staff were very helpful and accommodating. The meals provided were tasty and well presented. The cleanliness of the hotel was impressive. Additionally, the hotel had great facilities, including multiple bath types in the public bath area.

Nothing, no complaints at all.

I had an absolutely amazing stay at this hotel on the hillside in the mountains. The service provided by the staff was impeccable, from the moment I arrived until the moment I checked out. They were friendly and accommodating, taking the time to explain everything and make me feel welcome. The room was fantastic, with a beautiful terrace overlooking the breathtaking view. The private hot bath was a luxurious experience that I can't recommend enough. The breakfast and dinner served at the restaurant were delicious, with fresh and beautifully presented dishes. the hospitality and attention to detail at this hotel were truly outstanding.

I would highly recommend this place to all my family and friends. The location on the hillside in the mountains provides a tranquil and scenic setting that is perfect for a relaxing getaway.

The food was amazing and beautifully presented. the private onsen was a highlight of the trip. It was a fantastic experience to have our own onsen in our room with a great view. the location was also convenient for exploring the area.

The room was quite old and tired-looking. the bathroom facilities were not the best, and it was a bit inconvenient to have to go elsewhere to wash up.